Legal & Policies

NEXA CORE PRIVATE LIMITED is committed to safeguarding your personal information in compliance with applicable data protection laws, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 of India.

Categories of Personal Information

We collect and process the following categories of personal information:

• Identity Information: Name, email address, phone number
• Address Information: Shipping and billing addresses
• Transaction Information: Order history, payment details
• Technical Information: IP address, browser type, device information
• Usage Information: Pages visited, products viewed, time spent

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Performance of a contract (processing your orders)
• Your consent (marketing communications)
• Legal obligations (tax and regulatory compliance)
• Legitimate interests (fraud prevention, website improvement)

Your Rights

Under Indian data protection laws, you have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal data
• Withdraw consent for marketing communications
• Lodge a complaint with the Data Protection Board of India

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Order information is typically retained for 7 years for tax and accounting purposes.

Grievance Officer

In accordance with the Information Technology Act, 2000, the grievance officer for NEXA CORE PRIVATE LIMITED can be reached at support@nexacore-in.com. Any grievance shall be addressed within 30 days of receipt.